Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Butler & Brewer LLC. The collective work includes works that are licensed to Butler & Brewer LLC – Copyright 2011, Butler & Brewer LLC (all rights reserved). Permission is granted to electronically copy and print hard copy portions of this site only for the purpose of placing an order with Butler & Brewer LLC or purchasing Butler & Brewer LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of this site solely for your own non-commercial use, or to place an order with Butler & Brewer LLC or to purchase Butler & Brewer LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Butler & Brewer LLC. You further agree not to change or delete any proprietary notices from materials downloaded from this site.
All trademarks, service marks and trade names of Butler & Brewer LLC used in the site are trademarks or registered trademarks of Butler & Brewer LLC
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Butler & Brewer LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Butler & BrewerLLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Butler & Brewer LLC does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties; the above limitations are void where prohibited by law. Any advice we provide to you should not be used by any third party, as each case varies depending on the particular circumstances of the applicant. Such action will result in an immediate breach of our Copyright terms as set out above.
Limitation of Liability
Butler & Brewer LLC will not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Butler & Brewer LLC has been advised of the possibility of such damages. This limitation is void where prohibited by law.
Since Butler & Brewer LLC is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the service was provided. As a customer you are responsible for understanding this upon purchasing any item on our site; However, we realize that exceptional circumstance can take place with regard to the character of the product we supply, therefore, we DO honor requests for the refund on the following reasons:
When your application is refused due to an error from Butler & Brewer LLC or its representatives, a full refund* will be provided for the equivalent amount of the service provided by Butler & Brewer LLC. (Butler & Brewer LLC will use and rely on information provided by you, our customer, to process your case. Butler & Brewer LLC will not independently verify or assume responsibility for the accuracy or completeness of such information. Accordingly, the information provided by you, our customer, must be correct including date of birth, qualifications,work and immigration history, contact details, etc. If the information provided by you is incorrect, our ability to effectively process your case may be adversely affected).
When you decide to purchase a different service on the Butler & Brewer LLC website.
Requests for a refund are accepted at www.butlerandbrewer.com within the period of one week after your order is placed. You should accompany this request with detailed reasons why you are applying for a refund. Please make sure your request does not contradict our Terms and Conditions. A refund, if granted, will be issued within 30 days of receipt.
*We reserve the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund requests or provide compensation for errors/delays caused by government offices issuing visas and/or passports.
This includes payments made indirectly including but not limited to: courier service fees, visa fees, passport fees, travel expenses, travel cancellation, flight fare, hotel fares etc. Both the UKBA and Butler and Brewer recommend travelers do not book any flights, accommodations or make any other arrrangements before their visa has been issued.
In the event that a Butler & Brewer LLC product is mistakenly listed at an incorrect price, Butler & Brewer LLC reserves the right to refuse or cancel any orders placed for such product. Butler & Brewer LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Butler & Brewer LLC will issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Butler & Brewer LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, will survive any termination.
Butler & Brewer LLC may deliver notice to you by means of e-mail, a general notice on their website, or by other reliable method to the address you have provided to Butler & Brewer LLC.
Your use of this site is governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Butler & Brewer LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Butler & Brewer LLC products) must be commenced within one (1) year after the claim or cause of action arises. Butler & Brewer LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Butler & Brewer LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.